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Contact Us

Corporate Office

Address

1920 Rock Spring Road
Forest Hill, MD 21050

Hours

Monday – Friday
8:30 am to 4:30 pm

Telephone Numbers

410-420-9600 (Harford County)
410-254-3737 (Baltimore)

mbofmd@mbofmd.com

Fax Numbers

410-420-3322 Corporate (Harford County)
410-444-1361 (Baltimore)

Lending Department

410-420-3367(Harford County)
410-444-1367(Baltimore)

lending@mbofmd.com

Delinquent Loan Manager

1-866-730-9600

 

 

Internet Accounts Department

1-877-221-9420

 

 

Lost or Stolen MasterMoney or ATM Card

To report a lost or stolen ATM or MasterMoney card, please call us at (410)420-9600 or (410)254-3737.

If Madison Bank is closed please call 1-800-554-8969 immediately.


Forgot Your Password or Been Locked Out of Online Banking?

If you have been locked out or cannot remember your password, you can reset it online. Just enter your Access ID and security challenge answer and you will be taken to a page with a link to reset your password. Just click on "Did you forget your password?" and fill in the requested information. A temporary password will be sent to the email address we have on file.

 

Customer Complaint Policy

Madison Bank of Maryland is dedicated to providing financial products and services in compliance with all Federal and State regulations relating to customer protection, fair lending and civil rights laws. Madison Bank is committed to providing outstanding customer service and maintaining an excellent relationship with our customers.

The quickest and easiest way to resolve a problem is to contact the department related to your issue.

In the event your complaint is not resolved you can:

Madison Bank of Maryland
Consumer Complaint Officer
1920 Rock Spring Road
Forest Hill, MD 21050

The complaint should include:

Generally, responses to consumer complaints will be provided within 10 business days and the resolution within 45 days of receipt. If Madison Bank ‘s investigation is not completed within 45 days, we will notify the consumer of the findings to date and when the investigation should be completed.

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